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Shipping & Delivery

Where do we ship to?

Currently, the available shipping countries are as below

  1. China
  2. Singapore
  3. West Malaysia Only (note that Import Tax will be advise & pay separately when items arrived at Malaysia Custom if applicable. Obersports reserve the rights to hold your order until it is paid)

More countries will be open up soon (Australia and New Zealand).

What is Estimated Preparation Time?

This can be found in the product detail page or the shopping cart. Basically it means the time needed to prepare your item to get ready to ship to you. Do not get confused with estimated delivery time which is the estimated time you will received your item.

How long does the delivery take?

We offer a great range of items, most of them are in our stock and others must be ordered on demand. Delivery times to you are typically 8-15 working days after you've placed your order. This is the main reason we can keep our costs so low.

You can refer to the estimated delivery date at the CART SUMMARY or ORDER SUMMARY upon checkout.

We do our best to comply to the given delivery dates and will inform you immediately if despite our efforts your order will suffer any changes or delay. We kindly apologize and appreciate your patience.

*Our warehouse is located in Europe, all the items in an order will be consolidated here and shipped out to you as soon as we get all your products in an order.

How much costs the delivery?

Our shipping fees are calculated by weight and volume, by adding any item to the basket, the respective shipping fees are shown.

Hence it is always more economical when you buy multiple items in a single order. Each shipping tier has a lower and upper limit (weight), regardless the number of items so long it falls in that tier, the shipping cost will be the same.

Singapore Shipping Rate:

Shipping Weight (KG)Rate (EUR) Rate (SGD)*
0.001 - 0.10010.80816.56
0.101 - 0.25011.77618.04
0.251 – 0.50013.59120.82
0.501 – 0.75015.52723.78
0.751 - 1.00017.22126.38
1.001 - 1.50020.97232.12
1.501 - 2.00026.12840.02
2.001 - 3.00038.00858.22
3.001 - 4.00043.75967.03
4.001 - 5.00052.5180.42
5.001 - 6.00071.14108.97
6.001 - 7.00074.89114.72
7.001 - 8.000108.52166.23
8.001 - 9.000112.27171.98
9.001 - 10.000115.90177.54
10.001 - 15.000174.42267.18
15.001 - 20.000192.93295.53

*Subjected to exchange rate fluctuation

West Malaysia Shipping Rate:

Shipping Weight (KG)Rate (EUR) Rate (MYR)*
0.001 - 0.10011.3856.21
0.101 - 0.25014.1669.94
0.251 – 0.50015.3775.92
0.501 – 0.75018.0489.11
0.751 - 1.00019.4996.27
1.001 - 1.50022.81112.67
1.501 - 2.00027.59136.28
2.001 - 3.00030.81152.19
3.001 - 4.00038.81189.24
4.001 - 5.00047.81236.16
5.001 - 6.00050.89251.38
6.001 - 7.00053.61264.81
7.001 - 8.00074.34367.21
8.001 - 9.00077.67383.66
9.001 - 10.00081400.11
10.001 - 15.000117.61580.95
15.001 - 20.000134.23663.04

*Subjected to exchange rate fluctuation

China Shipping Rate:

Shipping Weight (KG)Rate (EUR) Rate (RMB)*
0.001 - 1.0008.2564.36
1.001 - 2.00011.8792.58
2.001 - 3.00015.49120.81
3.001 - 4.00019.11149.03
4.001 - 5.00022.73177.26
5.001 - 6.00026.34205.48
6.001 - 7.00029.96233.70
7.001 - 8.00033.58261.93
8.001 - 9.00037.20290.15
9.001 - 10.00040.82318.37
10.001 - 11.00044.44346.60
11.001 - 12.00048.05374.82
12.001 - 13.00051.67403.05
13.001 - 14.00055.29431.27
14.001 - 15.00058.91459.72
15.001 - 16.00062.53487.72
16.001 - 17.00066.15515.94
17.001 - 18.00069.76544.16
18.001 - 19.00173.38572.39
19.001 - 20.00077.00600.61

*Subjected to exchange rate fluctuation

 

How will my parcel be delivered?

When placing an order, you can choose your delivery option once all items have been added to the basket. We will ship your order with the selected courier and you will receive any tracking information per mail. You can also always find all information regarding your order by logging into my account.

Is it possible to cancel an order when it has already been sent to you?

Once the parcel has been shipped to the customer, there´s no way to stop it. Shipping companies come every day to pick up all the parcels. All the orders placed before this time will be shipped and we are unable to stop them. If you want to cancel an order before it has been shipped to you, we´ll refund the money you paid for the products including shipping costs.

Probibited and Restricted items

For Singapore, please refer to https://www.customs.gov.sg/individuals/going-through-customs/arrival/prohibited-and-controlled-goods

For China, please refer to http://www.ems.com.cn/serviceguide/jin_ji_wu_pin.html

For Malaysia, please refer to http://www.customs.gov.my/en/tp/pages/tp_ie.aspx