Is ordering online secure?
All purchases in our website are guaranteed maximum security! Obersports takes internet payment security very seriously.
When you order online, your bank details are encrypted and sent to our server using the SSL protocol (Secure Socket Layer). This payment protocol is standard and known for transmitting data securely by internet. They are never stored.
How do I place an order?
If you wish to place an order, please just proceed as follow:
- Select delivery country (on the top left of our site)
- Add any item you would like to buy to the basket (select size/colour and click on add to cart)
- Once all products you want to buy have been added to the basket, please click on the cart (on the top right of our page) and choose delivery option.
- Click on proceed to checkout
- Please fill in all required information for delivery if you are a new customer and finish your order by selecting payment.
So automatically your account has been created and you can always log in to my account by using your mobile number and chosen password. You will also receive an order confirmation as well as any details regarding your order per email.
How do I view what is in my shopping cart?
To view the content of your basket, please click on the basket icon in the top right of our page. Any items you have added to your basket will be shown. If you wish to change the quantity of any products in your basket, you can change the number by clicking on the -/+ buttons in the column for quantity. If you wish to remove any item of your basket, please click on delete just below the -/+ buttons in the column for quantity. You should see the price updating accordingly.
How will I know if you have received my order?
Once you´ve completed the checkout process, a receipt will appear on your screen detailing your final order total, your shipping address, and the purchased items. You can print this receipt for your reference.
You will also receive an order confirmation per e-mail and you can also find all order details by logging in to My Account.
Why is the item in my shopping cart not longer available at the checkout?
The selection on our site is live and reflects what is in stock at that moment. Adding an item to your cart does not guarantee your right to purchase that item. Until you have completed the checkout process, another customer may purchase the item even if it is in your cart.
Why is the item that I had in my shopping cart yesterday no longer on sale today?
Your Shopping cart does not secure sale prices for you. If you place an item in your cart at a sale price, the price will change once the sale has expired. We recommend you to place your order as soon as possible.